Welcome to Firdouse. By using this website, purchasing our products, or interacting with our services, you agree to the following terms and conditions. Please read them carefully.
Our website is designed to showcase and sell premium sweets and nuts. Misuse of the website, including unauthorized access, data scraping, or fraudulent activities, is strictly prohibited. Firdouse reserves the right to terminate access for any user violating these terms.
All content on this site—including but not limited to logos, images, text, and product designs—is the property of Firdouse. You may not use, reproduce, or distribute any content without our prior written permission.
We strive to display our products, including colors and packaging, as accurately as possible. However, the actual appearance may vary slightly due to screen settings or packaging updates. Weights and nutritional values are approximate.
All prices are listed in **Qatari Riyals (QAR)**. We reserve the right to change prices at any time without prior notice. Orders are confirmed only upon successful payment. We use secure third-party payment gateways and do not store your financial details.
Firdouse reserves the right to accept or decline any order. In case of pricing errors or stock unavailability, we may cancel your order and process a full refund. You may cancel an order only before it has been processed for shipping.
We aim to deliver fresh products promptly. While we work with reliable logistics partners, Firdouse is not liable for delays caused by unforeseen circumstances. Please ensure your delivery address and contact details are accurate to avoid issues.
Due to the perishable nature of our products, returns are generally not accepted. However, if you receive a damaged or incorrect item:
Validated claims will be eligible for a replacement or refund.
Firdouse shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our maximum liability is limited to the purchase price of the product.
These terms vary and are governed by the laws of the **State of Qatar**. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts in **Doha, Qatar**.
If you have any questions regarding these Terms & Conditions, please contact us:
Phone: +974 4442 4193
Email: sales@firdousenuts.qa